This is considered a custom item and cannot be exchanged or returned unless defective. Please call us if you have any questions regarding sizing prior to placing your order at 1-800-595-1153. Please double check spelling before submitting your order.
Embroidered jackets and parkas will take approximately three to four weeks to complete. Your entire order will be shipped when all items are ready. Please be mindful of this when placing an order and consider placing two order if you need other items sooner.