If you wish to return or exchange an item please follow these steps:
- Include your original receipt with your return.
- Include your name, phone number and address.
- Advise us if you would like to exchange the item or return the item.
SwimVille USA
Attn: Returns
11800 Shelbyville Road
Louisville KY 40243
Please Note:
- Please return merchandise within 30 days of the date you placed your order.
- Shipping charges are not reimbursable.
- All returns will be credited to the original form of payment.
- Items that have been worn in the water are not eligible for return unless they are defective.
- Defects will be replaced with the same item and size.
- Returned merchandise must have the original tags attached. *
- Tech suits are final sale and not returnable. *
- Items sent with packaging must be returned in the same packaging. *
- Any items that were embroidered or had a logo applied can not be returned. *
- Exchanges for size, color or style will be charged a shipping fee.
* Except for defective merchandise.