Return Policy

If you wish to return or exchange an item please follow these steps:
  1. Include your original receipt with your return.
  2. Include your name, phone number and address.
  3. Advise us if you would like to exchange the item or return the item. 
Ship Returns/Exchanges to:

SwimVille USA
Attn: Returns
11800 Shelbyville Road
Louisville KY 40243


Please Note:
  • Please return merchandise within 30 days of the date you placed your order.
  • Shipping charges are not reimbursable.
  • All returns will be credited to the original form of payment.
  • Items that have been worn in the water are not eligible for return unless they are defective.
  • Defects will be replaced with the same item and size.
  • Returned merchandise must have the original tags attached. *
  • Items sent with packaging must be returned in the same packaging. *
  • Any items that were embroidered or had a logo applied can not be returned. *
  • Exchanges for size, color or style will be charged a shipping fee.
  • EXCLUDED - ARENA CHAMPIONSHIP SUITS ARE A FINAL SALE ITEM.  THESE SUITS CAN NOT BE RETURNED OR REPLACED FOR ANY REASON (INCLUDING DEFECT) DUE TO MANUFACTURER POLICY.
* Except for defective merchandise.